Hewitson & Harker Limited Privacy Policy

We are committed to being transparent about how we handle your personal information, to protecting the privacy and security of your personal information and to meeting data protection obligations under the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018.  

The purpose of our Privacy Policy is to make you aware of how and why we will collect and use your personal information both during and after our service.  We are required under the GDPR to notify you of the information contained in our Privacy Policy.  If you are a client of this firm, you should read this policy alongside our general terms and conditions.

What Information do we collect about you?

When you do business with us or register for our service or contact us through our website contact system, we may collect the following personal information from you:-

  • Name
  • Email address
  • Telephone number

We gather this information in order that we can communicate with you and provide the services requested.

If you become a client of the firm and as your matter progresses, we may need you to supply us with further personal information as necessary. 

How will we use the information about you?

Under data protection law, we can only use your personal data if we have proper reason for doing so, for example, to comply with our legal and regulatory obligations and where you have given consent.

We will not share your details with any third party and we will not use your details for marketing purposes or contact you about offers.

The information held within our firm is for the personal use of this firm in carrying out instructions on behalf of the client and will neither knowingly, nor intentionally, be transferred to or shared with any other person or corporation, without your given consent.

What security measures are in place?

We recognise that your personal information is valuable and we take all reasonable measures to protect it.

We have in place high standards of technology and operational security in order to protect personally identifiable data from loss, misuse, alteration or destruction.  

We use SSL Certificates to encrypt all website traffic to safeguard all data sent and received.  

Data breaches

We will report any unlawful data breach where we are legally required to do so.

Data retention

Your personal information will be retained, usually in computer or manual files, only for as long as necessary to fulfil the purposes for which the information was collected.  

Paper and digital files are kept for a minimum of 6 years after completion or closure of the matter.  Where appropriate, some files are kept for a longer period of time.  We must do this in order to comply with our regulatory requirements.

Access to your information and updating/correcting

We want to ensure that your personal information is accurate and up to date.  If any of the information that you have provided to us changes, for example if you change your email address or name, please let us know the correct details by sending an email to law@hewitsonandharker.co.uk or you can write to: Hewitson & Harker Limited, 22 Market Street, Kirkby Stephen, Cumbria, CA17 4QT.